Customer Testimonials

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Google Jul 17, 2025

Bought a used outback from Jorge here and couldn’t be happier about my experience. He went above and beyond to get the car into great shape before selling it to me, and the 3 day return policy and 3 month warranty gave me confidence that i was buying from the right people. The car is everything I could’ve hoped for and more!

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Google Jul 16, 2025

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DealerRater Jul 13, 2025

Just experienced leasing a new car. It was handled very well by the staff at Bud Clary. Our sales person Luis took very good care of us. I’ve worked with Bud Clary for over 16 years and always appreciate how they take care of us.

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Google Jul 7, 2025

The sales staff seemed friendly and helpful, Angel was knowledgeable about the vehicles that I was interested in.

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Google Jul 6, 2025

Our family welcomed a new baby and we decided to get a new Toyota Sienna. I have reached out to many Toyota dealerships near SLU area but all of them added mark up or add ons. We decided to contact Chad from Bud Clary Toyota of Yakima after getting high recommendations from XiaoHongShu community. We configured the van the way we like and Chad helped us reserve it on May 4 at MSRP value and with absolutely ZERO add ons. He also helped us finished the paper work, patiently clarified all the details, and drove 2.5 hours to deliver the van at ... Read More

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Google Jul 4, 2025

Bud Clary are the absolute best. Sean, Zoilo, Mike and Ty worked and made every effort to ensure our experience was special. Thank you guys for being amazing.

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Google Jun 29, 2025

I went in for an oil change appointment today and was met with extreme kindness from Isaac! He was very personable and I appreciated his humor! I had had a pretty rough morning so I was thankful for the smiles. Everyone in the office seemed to communicate well with each other and enjoy working together, which in turn, meant they treat their customers with kindness and the same fun energy.

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Google Jun 28, 2025

We were very happy about the prompt and friendly service and having just the right car available for us. Robert and Leslie Wahl

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Google Jun 28, 2025

Absolutely fantastic place to buy a vehicle. I just bought a 2025 Toyota Tacoma SR5 and it is great! Great price, great people, great truck, EVERYTHING was great. I will be buying another car from them when the time is right! Thank you!

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Google Jun 28, 2025

Excellent service very helpful, thank you very much Angel.

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Google Jun 27, 2025

Buying a car can be a stressful experience. Working with Zoilo was wonderful. He took the time to listen to my needs both financially and for my car. The first car he suggested was the perfect car for me. (Even though I drove several different models. 😀) Bud Clary’s used car warranty helped me feel confident in taking a trip to Southern Idaho in a new to me Toyota Venza. Ask for Zoilo!

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DealerRater Jun 25, 2025

Max at service counter was great. My only complaint was finding oil on my garage floor after my service. I would honestly expect a better job of cleaning up for the amount of money paid for oil change.

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Google Jun 19, 2025

I recently purchased a 2025 Toyota Grand Highlander Nightshade from Bud Clary Toyota of Yakima and wanted to share my experience. The staff were friendly, patient, and guided me through the process without any pressure. Everything went smoothly, and I felt confident with my decision. The car is great — stylish, smooth to drive, and very spacious. I’m really happy with it. Also, I think this dealership offers very fair pricing. I checked other places too, and Bud Clary seemed to have some of the best deals on new cars. I’d definitely recommend them to anyone looking to buy. A ... Read More

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Google Jun 18, 2025

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Google Jun 11, 2025

Had a seamless experience buying a Toyota from this dealership. Michael was especially helpful and professional always promptly responding and making it a great experience.

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Google Jun 11, 2025

Israel was courteous and extremely helpful. It was a great buying experience. Toyota in Yakima is a good place to shop.

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Google Jun 5, 2025

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Google Jun 2, 2025

Love the truck. It was the exact model of GMC I was going to have to search all of Yakima for. What luck that I found it at your dealership. Great price and a fair trade in offer.

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Google May 29, 2025

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Google May 22, 2025

Sean was a super salesperson! So easy to work with and he made the car buying process so easy.

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Google May 21, 2025

Armando made me feel like family. He was honest and thorough. Everything was explained to me in a politely, well mannered and he answered all my questions in a reasonable attitude.

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Google May 17, 2025

Excellent service with timely and responsive communications

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Google May 15, 2025

Israel did a great job making sure the sale was quick and straightforward, Ty was extremely helpful in the finance department and made the process as painless and possible

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Google May 14, 2025

Zoilo is very friendly knowledgeable sales person I enjoy doing business with him

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Google May 13, 2025

Thank you Doug for helping us with our new 2025 Toyota RAV4. You can never go wrong with any Toyota it’s the most reliable vehicles. Doug was so knowledgeable and fe felt we got the best deal. Definitely recommend Bud Clary Toyota of Yakima

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DealerRater May 2, 2025

Excelente trabajo para ayudarme a encontrar mi mejor opción, amable y respetuoso. Está muy bien capacitado para ayudar a conocer los diferentes aspectos del automóvil.

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Google Apr 25, 2025

Bought a brand new trd pro recently, Israel was super helpful making the buying process as easy as possible through the phone. And in person both Ty and Israel welcomed to the Toyota family. Definitely will recommend to anyone. Any questions I had were answered with knowledgeable responses

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Google Apr 24, 2025

I had a wonderful experience ordering/purchasing my new 2025 rav4 hybrid with Israel. This is our second time working with him when buying new Toyota vehicles. I would highly recommend working with him! We are very happy with our experiences and love our vehicles!

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Google Apr 21, 2025

I tried Tri-Cities Toyota. They were going to charge me $144 for an oil change. I asked them to check a noise in the front end- they said it's a separate issue and would be separate appointment and fee. I made an appointment with Bud Clary Toyota on Yakima- oil change for a hundred AND they asked me if I needed anything else looked at. Tony (the man helping me in maintenance check in) even explained possibilities of problems with the front end and said they will let me know. Thanks Tony Integrity Driving School

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DealerRater Apr 20, 2025

First time at bud clary interaction with agent was more than at Roger’s Toyota overall was a great experience

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Google Apr 16, 2025

This is my third brand new Toyota purchase. This dealership was hands down the easiest to work with! Mike my sales guy listened to my needs and the features I would not budge on. Drove the car right off the showroom floor! Highly recommend Mike and Bud Clary in Yakima!!

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Google Apr 16, 2025

Our experience of buying Toyota Grand Highlander was great, thanks to Doug. He kept us informed every step of the way. Next time you are at the dealership ask for Doug.

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Google Apr 10, 2025

I recently purchased a new RAV4 Plug-in Hybrid, and couldn’t be happier with the service I received from Michael Morales. From the moment I contacted Michael, he was welcoming, knowledgeable, and genuinely committed to helping me find the perfect vehicle. Michael provided clear, honest information about different models and features. After ordering a new car he kept us updated about the progress and the potential delivery date. If you’re looking for a top-tier car-buying experience, I highly recommend working with Michael Morales.

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DealerRater Apr 10, 2025

Dave was helpful and answered our questions, the service was completed in a timely manner.

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Google Apr 9, 2025

Armando and Juan were very helpful and polite. They were really good in answering questions and helping us find a vehicle that was suitable and affordable to our family.

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DealerRater Apr 8, 2025

Good experience. Friendly customer service people. Explain the process as well. Nice, clean dealership and service area.

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DealerRater Apr 5, 2025

Prompt, courteous and a clean place to go. Oscar is valuable asset to the Toyota

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Google Apr 3, 2025

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Google Apr 2, 2025

I liked Jesse. Good guy. They sold me a truck, and I’m happy with it.

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Google Apr 2, 2025

My wife and I had a great experience at Yakima Toyota replacing our family vehicle. Jorge was friendly, patient and professional throughout the process. Thank you!

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DealerRater Apr 1, 2025

Tricky electrical issue I couldn't track down. Car was towed in Monday morning and issue found and repaired by Wednesday afternoon. Only charged me for the part and instal. Total of $35! They waived 3-4 hours of diag time. If it's something I can't figure out, I won't hesitate to take our car there again. NOT your typical dealership service department. Avery went above and beyond. Super pleased!

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Google Mar 27, 2025

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Google Mar 26, 2025

A long drive, but was worth it! However, out of state sales and registering, seems to be a bit challenging. Especially when you’re told three different ways to do it! That being said, Doug Case was up front and honest, and was a great help in getting me into my second “Dream Car”. Thanks Doug! I see more fun drives ahead, thanks to Bud Clary Toyota!

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DealerRater Mar 26, 2025

Paul was very easy to work with, and made the rental process so easy. Paul was professional and very customer focused.

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DealerRater Mar 22, 2025

The experience was good and professional they help us with our problem and it was fast

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Google Mar 19, 2025

Definitely a great place to buy a car. Our salesman was Zoilo, he was super transparent and didn’t try to pull anything suspicious. He was fair and honest, gave me the Out the Door price no strings attached. He definitely made it easy and stress free. I got a Toyota Corolla which was exciting and also still discovering the features on it.

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DealerRater Mar 11, 2025

Very friendly and knowledgeable salesman who was helpful and made buying our car process smooth. I highly recommend Bud Clary Toyota!

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Google Mar 8, 2025

Fantastic customer service. The salesman was very knowledgeable and patient . I would recommend Toyota.

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Google Mar 7, 2025

Found me the car I was looking for had it at the dealership and made the buying process quick, smooth, and easy. The most painless car buying experience I have had so far.

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Google Mar 7, 2025

Angel was patient and thorough, a very good salesman 👍

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Google Mar 4, 2025

Sean and Chelsea were very helpful to work with during my car purchase. I saved $6500 by leasing.

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Google Mar 1, 2025

Very good experience for purchasing my first car!!

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Google Feb 26, 2025

Sergio was very helpful with the whole of process of purchasing my dream car. He even stood out in the rain to explain how all the options in the car worked. He also encouraged me to contact him with any questions I might have as I go forward. He was very easy to talk to.

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Google Feb 23, 2025

Sean was very helpful ! I got a great deal and would highly recommend him! Thanks again Sean

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Google Feb 19, 2025

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Google Feb 19, 2025

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Google Feb 10, 2025

Angel Garcia met me at dealership. Angel was helpful and had very good interpersonal skills. I would not hesitate to recommend Angel!

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Google Feb 7, 2025

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DealerRater Feb 2, 2025

My Mazda needed to be fixed, they were able to get the job done. They were polite, kind, and professional.

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Google Jan 31, 2025

They always go above and beyond for client satisfaction. Been going to them since 2016. Armando was fantastic and Juan worked his magic on getting us into a new camry. Highly recommend them.

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Google Jan 31, 2025

Mike was informative, knowledgeable and very pleasant. Although he wanted the sale, he wasn't pushy. We left without spending the majority of our day there and we drove our new 2025 Camry home.

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Google Jan 29, 2025

Excellent experience buying a new truck from this dealership. I highly recommend working with Doug. Very easy and transparent transaction for the exact vehicle and trim level I wanted:

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Google Jan 28, 2025

This is my second truck I buy at bud clary Toyota. Best customer service. Straight go the point. Good deals and no nonsense.

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DealerRater Jan 25, 2025

I have always been treated well at this dealership. Glenn was very kind to me. Kept me informed on what needed to be do e to my car and he researched the insurance coverages I had to keep my price as low as possible.

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DealerRater Jan 23, 2025

Great experience again at Yakima Toyota. Thank you Oscar for making service a fast and easy process.

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Google Jan 12, 2025

Doug Case and the Bud Clary Toyota finance team gave the easiest and most stress free experience in getting a new 2025 Tacoma. From test drive, to paperwork, and taking her off the lot, it was less than 3 hours. Also, the wife couldn’t have been more happy that Doug helped us find the right one for her. 10/10 of will be coming back when. It’s time to buy my Land Cruiser

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Google Jan 10, 2025

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Google Jan 9, 2025

Joe and Doug were very helpfully, demonstrated professionalism, with no sales pressure, pleasant to work with.

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Google Jan 5, 2025

Doug was very helpful, he had the truck I wanted at the Moses lake branch shipped to Yakima and made sure I got 2 keys as well.

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Google Jan 2, 2025

Always a pleasure to work with Izzy!!

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Google Dec 31, 2024

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Google Dec 31, 2024

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DealerRater Dec 30, 2024

Had an appt for oil change and rotation and had to wait 3hrs, and no rotation was performed. Advisor didn't mention was what was found on my vehicle that needed attention

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Google Dec 28, 2024

I have bought several Cars from Chad and he is always treating me right. I highly recommend Chad

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Google Dec 25, 2024

Doug did what no other dealer offered- he ordered the car we wanted. Good follow through. We love our new Prius Prime!

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Google Dec 25, 2024

Great customer service. Love the new car

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Google Dec 25, 2024

The sales men Mike and Shawn, were great , honest and helpful. A couple straight up guys. It was worth the drive from Spokane.

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Google Dec 20, 2024

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DealerRater Dec 19, 2024

I have had two scheduled appointments where I have been waiting at the dealership for two hours when a representative comes and tells me they don’t have the part and I will need to come back at a later date They were not prepared or organized and they made me waste my time , energy and money. I enjoy the representatives in the service department. They are nice and are professional but my two bad experiences are not an acceptable way to run a department/dealership.

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Google Dec 15, 2024

Salesman, Joe, was fantastic! Personable and absolutely pressure-free. Have owned numerous vehicles and this was BY FAR the easiest and most relaxed experience ever!!!

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Google Dec 11, 2024

Bud Clary and their crew treated us like kings and queens. The experience of purchasing a car after not buying brand new for 30 years was excellent! They walked us through everything signed the paperwork and we were on the road very nice and professional staff who made us feel welcome and comfortable. Thanks again keep up the good work!

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Google Dec 5, 2024

Jorge was grate quick on working the deal and just over all making sure that all the numbers met my budget. Over all strongly recommend Jorge Alcala for your next car needs

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DealerRater Dec 1, 2024

Well it was my first time there and Avery was very helpful ! Will go again !

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Google Dec 1, 2024

As a first time buyer Jesse was very low pressure and made my first experience a great one! I’m in love with my new truck 🙂

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Google Nov 26, 2024

John Plughoff was incredibly helpful. He’s been in the business most of his life and he knows what he’s doing. You’ll feel like you gained a friend, I know I did. Ask for John.

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Google Nov 22, 2024

Izzy was great! Did everything he could to get me the exact things I wanted. Took care of me. Helped me with all my questions. Was forward and honest. I highly recommend him.

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Google Nov 15, 2024

Doug Case is a tremendous sales associate.. Doug has an attitude like myself, never, ever give up until the job is done.. Very professional..👍

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Google Nov 14, 2024

Angel did a great job getting us our van in record time. We were pleased with everything he did and would recommend anyone to get a Toyota at Bud Clary's of Yakima.

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Google Nov 12, 2024

Jesse was my salesman, he took the time to show me all the options on the vehicle and was super easy to work with. I will be back in the future and will be recommend him to anyone looking for a car”

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DealerRater Nov 12, 2024

Bought my 3rd Toyota from Bud Clary. This was by far the best experience I have had. Jorge Alcala was my salesman and he was professional and got the deal done quick. Super happy with my purchase!

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DealerRater Nov 12, 2024

Dropped off my 4Runner during my lunch break. Car needed maintenance Service employees made sure I was back at work on time even with their shuttle driver out on another run. Great customer service.

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Google Nov 8, 2024

We had an excellent experience, this was our 3rd Toyota we have purchased from Bud Clary Toyota. They are wonderful to work with from their salesmen, service center and finance department they make you fell like a VIP. Best part is they sell there new vehicles at MSRP and don’t try to add 3-5K on top of price on hard to find models like other Toyota dealerships.

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Google Nov 6, 2024

Luis our salesman was very nice and helpful. Found us the Rav 4 and helped us with everything every step of the way. Thank you Luis.

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Google Nov 2, 2024

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Google Oct 30, 2024

Angel Garcia was kind, businesslike, listen well to what I wanted. Even missed his lunch to finish the transaction. My experience was very positive.

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Google Oct 30, 2024

Thank you zoilo and Juan for all the great work for my new Camry much appericated.

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Google Oct 23, 2024

George was so helpful and made my buying experience fun and comfortable. He wasn't pushy and worked with me to get me a deal I could afford with the truck I wanted!

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Google Oct 16, 2024

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Google Oct 12, 2024

Very knowledgeable & patient he my Toyota expert. Everyone was helpful. Good experience all around

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DealerRater Oct 12, 2024

Prompt, considerate and service minded agents. Friendly greeting on arrival. Thanks for taking care of my car issues.

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